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Information for foreign customers

Do you live outside the Czech Republic and Slovakia but you would like to make an order? No problem.

Customers that want to ship their order in some of these countries can order directly through our e-shop:

  • Croatia
  • Germany
  • Greece
  • Hungary
  • Italy
  • Latvia
  • Lithuania
  • Poland
  • Portugal
  • Romania
  • Slovenia
  • Spain

If you live outside countries named bellow, please, use our purchase order form to make your order.


How much does it cost to send the package to your country?

The shipping throughout Europe costs most often between 5-8 EUR. For more details about shipping, look at packeta.com.

Here is a map where you can see the approximate prices in CZK: https://www.zasilkovna.cz/en/pricing

Would you like to return your product or your product is faulty?

Goods can be returned within 30 days of receipt. And each of our products has a 2 year warranty.

We will deal with your returns or warranty claims here: Warranty Service And Returns of Goods.

Do you want an advice?

Please, contact us at one of the e-mail addresses written bellow.

Purchase order form